Frequently Asked Questions

Welcome to Mercedes-Benz of Lehigh Valley. Below are answers to some of our most frequently asked questions about our dealership, vehicles, financing, and services. Click any question to reveal the answer.

Our dealership is conveniently located at 3401 Lehigh Street, Allentown, PA 18103. We proudly serve the Lehigh Valley community and surrounding areas.

Sales: Monday - Thursday: 9:00 am - 8:00 pm, Friday - Saturday: 9:00 am - 6:00 pm, Sunday: Closed

Service & Parts: Monday - Friday: 7:00 am - 5:00 pm, Saturday: 8:00 am - 2:00 pm, Sunday: Closed

Sales: 888-404-9851

Service: 888-407-6818

Parts: 888-407-8802

You can also use our online contact form to send us a message anytime.

New Mercedes-Benz Vehicles: Sedans like the C-Class and E-Class, SUVs like the GLC, GLE, GLS, and sporty models.

Certified Pre-Owned Vehicles: Rigorous inspection ensures high standards of quality and performance.

Pre-Owned Vehicles: Diverse inventory of luxury and popular brand cars, trucks, and SUVs.

Yes, we offer the Mercedes-Benz All-Electric lineup, including EQB, EQE, and EQS models, combining sustainable engineering with luxury performance.

Our website features a real-time, searchable inventory of all new, certified pre-owned, and pre-owned vehicles. Filter by model, year, price, and more, or call our sales team for the most current availability.

You can schedule a test drive online or contact our sales department directly. We'll have your selected vehicle ready for you.

We offer flexible financing and leasing solutions through Mercedes-Benz Financial Services and other trusted lenders. Our experts help create a payment plan that fits your budget.

Yes, complete a secure online finance application from home. Our team will review your info and contact you with next steps.

We accept trade-ins. Use our online "Value Your Trade" tool for an estimate, and then receive a final offer at the dealership.

Our service center handles all maintenance and repairs, including routine services (Service A & B), oil changes, tire rotation, brake service, diagnostics, and warranty repairs, performed by factory-trained technicians.

Schedule online through our booking tool or call the service department at 888-407-6818.

Yes, we exclusively use genuine Mercedes-Benz OEM parts to maintain optimal performance, safety, and longevity. Parts can also be purchased directly through our Parts Department.